Refund Policy

24-Hour Trial Available

We offer a free 24-hour trial so you can test the service before subscribing. We strongly recommend using the trial before purchase to ensure compatibility with your devices and internet connection. Learn more about our service at IPTV Dubai.

Refund Eligibility

Refunds may be considered under the following circumstances:

• Service was completely inaccessible for more than 72 consecutive hours
• Technical issue confirmed by our support team that cannot be resolved
• Duplicate payment charged in error

Non-Refundable Situations

• Change of mind after service activation
• Device incompatibility (test with free trial first)
• Internet connection issues on the customer side
• Account terminated due to Terms of Service violations

How to Request a Refund

Contact us via WhatsApp at +44 7311 128276 or email info@iptvdubai.store within 7 days of the issue occurring. Provide your account username and describe the issue.

Approved refunds are processed within 5-7 business days to the original payment method.